Tufting Gun Guarantees

 

Understanding Your Product Guarantees at TuftingShop

 

 

 

**Tufting Gun Warranty**

 

Our tufting guns come with a 2-year warranty that covers any manufacturing defects or malfunctions. However, please note that the warranty does not extend to consumables, such as needles, scissors, and blades. If you encounter any problems with your tufting gun within the warranty period, please don’t hesitate to contact our customer service team for assistance.

 

**Terms of Guarantee**

 

The legal guarantee for your product applies under conditions of normal use and proper maintenance. Details of what this entails can be found in the product manual.

 

**Exclusions from the Guarantee**

 

Damage due to improper use, wear parts, and consumables are not covered by this guarantee. Consumables, such as scissors, are subject to regular wear and tear over time. Replacement parts can be conveniently purchased in our shop or by reaching out to us via email.